FAQ
Common questions.
How fresh is ALTIVA coffee?+
We roast in small managed batches and ship within days of roasting to preserve aroma and flavor.
Is your coffee whole bean or ground?+
All ALTIVA coffees ship as whole bean to preserve freshness — we recommend grinding just before brewing.
How does the subscription work?+
Choose a coffee and a delivery frequency (every 2, 4, or 6 weeks). Save 10% automatically. Pause or cancel anytime from your account.
Where do you ship?+
We ship across the region. Shipping thresholds and rates are shown at checkout.
What is the satisfaction guarantee?+
If your coffee wasn't what you expected, contact us within the return period and we'll make it right.